When we talk with our Therachat users, we notice that each therapist has a story to tell that just about anyone can benefit. That’s why we decided to kick off a series of interviews around specific topics. Today we talked with Vivien, a motivated private practice clinician that fully embraced the power of technology and happily wanted to share tips and tricks. [Read more…] about How To Incorporate & Benefit Technology In Your Private Practice
We’re so excited to announce that as of now you’re able to upload and use a whole array of extra things with your clients through Therachat. Send worksheets, other PDF-documents, images, videos, audio… easily to your clients.
In the last 25 years, awareness of mental health issues has risen dramatically.
Now, more Americans are suffering from mental health illnesses than ever before. And with this increase in awareness and diagnosis, you’d expect there to be a rise in resources available to treat these issues, but you’d be wrong.
Research from the Center for Disease Control and Prevention (CDC) showcases the rise of physiological disorders has affected many elements of life for the US adult population, with suggestions that the high cost and poor access to treatment for tackling mental health could be a few reasons why mental health issues continue to grow.
The importance of technologies and resources to help those suffering from mental health disorders is more prevalent than ever.
The need for sophisticated treatment methods and processes that could save the lives of millions is paramount to help curb the cost of lives each year in the US and around the world.
Summarised well by Dr. Myrna Weissman, a world-renowned expert on psychiatric health “Mental illness needs to be viewed as something as serious as having a stroke or cancer.”
The need to take the next leap in mental health solutions is vital to reducing the mental health issues suffered by millions worldwide and improving the economy, as a result.
So what is being done when it comes to mental health technology? [Read more…] about The Future of Mental Health: How Technology will Evolve Mental Health
Each minute spent outside of a therapy session is a minute your client is experiencing life. When your client walks into a session, they anticipate spending time reflecting and discussing what has happened over the course of the last week. However, it’s not always easy to convey the exact emotions and feelings that they associate with those moments, as people naturally remember what happened yesterday more clearly than a week ago. In addition, recapping the last week takes up a lot of time. Often, clients will not bring up what is really bothering them or the cause of their feelings until the last five minutes of the session.
It’s time to modernize therapy and consider how technology can be leveraged to fill in that gap while improving engagement.
According to Pew Research, 95 percent of Americans now own a cell phone of some kind – with 77 percent owning smartphones. A study by Dscout found that the average user interacts with their phone 2,617 times a day, and engages in 76 separate phone sessions. With this change in consumer behavior, therapists must consider how to embrace technological advancements and leverage smartphone fixation to motivate clients to do their homework in new ways and optimize their sessions by spending less time recapping their week.
Here are three ways that therapists can leverage technology to ensure their clients stay on track:
Unlike talking or thinking, the process of journaling offers clients an opportunity to slow down, examine and reframe their thoughts. It can be a very personal and intimate process that can be done in a variety of different ways. It is proven to help clients make progress towards their goals and is an effective method for getting your clients to open up and become more self-aware. Journaling can also be easier for clients who generally have a hard time with trust and privacy to record their thoughts rather than share them with another human being. A lot can be revealed in a journal entry from the content’s sentiment to trending keywords.
With the access and availability of mobile devices, clients no longer need to carry a journal around with them everywhere they go. Instead, they are able to pull out their phones or tablets and jot down what’s on their mind. In turn, this enables therapists to have quicker access to what’s happening between their sessions.
Journaling does not have to be one-sided. The way chatbots have modernized service-oriented industries (i.e. retail, travel and hospitality) leaves little surprise that it has become highly applicable to healthcare and personalizing patient communication and engagement.
As these technologies advance, look out for opportunities to empower your client with the necessary tools to engage directly with a chatbot that can converse, prompt questions and even offer valuable insights back to you in a consolidated report. Highly interactive chatbots will make the journaling process for your clients feel much more personalized and natural – any time of day.
Push Notifications and Alerts
Setting boundaries is important when working with therapy clients. To progress, your clients must develop the skills that enable them to cope with their feelings on their own, while receiving the right guidance and support along the way. Clients need to stay engaged throughout the week in order to reach therapy goals and not revert back to old habits. While journaling and self-examination are proven exercises for your clients to apply what was learned in each session, they are only as effective as your client’s willingness to participate.
Take advantage of the advancements in technology and the plethora of telehealth communication tools available today to encourage your clients to stay on track without crossing the line. Whether it is through push notifications, a mid-weekly newsletter or alerts hidden behind a chatbot, it is important to ensure your clients receive reminders to do their assignments and follow the plan set forth from the get-go. It is easy for a client to lose track, forget or even come up with an excuse as to why they did not complete an exercise. Each touchpoint is a reminder of their end goal and why you are in their life, and allows progress towards the steps needed to move forward.
Dedicating time to promote activities that will help your clients progress and also provide you with insight into what’s happening outside of your sessions will only help increase the bond and translate to a healthy long-term relationship.
About the Author
As CEO and co-founder, Kouris Kalligas leads the strategic and operational direction of Therachat. Kouris has a rich history of working on innovative products in health and wellness and helping companies grow and scale. Previously, Kouris co-founded Addapp and spent over six years at Sappi Fine Paper as a supply chain service manager and lead business development manager overseeing innovation projects. He received his B.A. in International Economics & Development from Democritus University of Thrace, completed the ERASMUS program in International Business at the University of Gavle and earned his M.A. in International Relations from the University of Warwick.
If you’d like to learn more about AI and chatbots, be sure to check out TMC and Crossfire Media’s newest conference and expo, Communications 20/20, happening July 18-20 at Caesars Palace in Las Vegas. The event will focus on the next wave of technology and innovations that will transcend the importance of person to person contact, disrupting the future of the entire communications industry. Find out more HERE.