We’ve been busy here at Therachat in these first few weeks of the new year. We’ve listened to your feedback and added notifications and reminders both for therapists and improved notifications for clients. Here are some details on what’s new:
If you want to assure your clients are getting the best possible Therachat experience, they need to have the latest version of the app installed. Please remind your clients to update their Therachat mobile app frequently 🙂
Push Notifications – Improved Homework & Messages Reminders
Do your clients forget to do their homework? Forgotten homework is one of the biggest issues that we hear about when it comes to homework compliance. We’ve improved push notifications in the mobile client app to assure that clients are notified when they receive an activity or direct message. Your clients will get a push notification each time a new activity or message arrives, even if they have done that activity before.
Performance Enhancements – Activities Save & Load Faster
We optimized our system so that activities would load faster. Both new activities and results should show up immediately for both you and your clients.
Simplified Client Onboarding with a Better Explanation Of Therachat
Connecting your clients to you and your dashboard is an important first step. We’ve made it easier for clients to understand how the client app works and sign up with the correct email.
we’ve taken your feedback to heart and made it easier for you to see which of your clients have sent you messages or completed activities in 4 ways:
- Notification Emails
When a client sends you a message or finishes an activity, you’ll get an email notification. Click the button in this email to see the activity or message.
- The Client Overview
When viewing your list of clients, you will now see who has completed activities or sent you messages.
- The Notification Center
In the right upper corner of your dashboard, you’ll notice a bell that will show you everything that has changed since your last visit. You can click these updates to be taken to their corresponding message or activity.
- The Activity View on Your Client’s Profile
When viewing your client’s profile, you can now see which activities they’ve finished.
Improved Homework Library – Ineffective Activities Removed
One of the reasons we started Therachat was to help therapists provide the best possible care using a data-driven approach. After analyzing feedback data from clients, we removed 5 pre-made assignments out of the library that were not being found to be helpful. You can read about the activities we deprecated here and find out what to do if you had those activities assigned to your clients.
Improved Security through Auto Log-out
To increase the protection of your clients’ information, we now log you out of your dashboard automatically after 30 minutes of inactivity.
Get Started Guide for Clients & Therapists
Want some guidance on how to talk to clients about what Therachat is and how it will benefit them? We’ve created a Get Started Guide for Clients that you can pass along to your clients and a Get Started Guide for Therapists to help you out along the way.
Join our Facebook Community
Would you like to hear how other clinicians and counselors use Therachat? Do you want to give input on what we should work on next? Join our Facebook community and connect with dozens of other therapists that are looking for ways to keep their clients engaged in therapy.